Accessibility Statement for Storage Mile End
Storage Mile End is committed to providing an accessible and inclusive online experience for all users, including disabled people, older people, and anyone using assistive technologies. We want everyone in the local community to be able to find, understand, and use information about our storage services in Mile End without barriers.
Our commitment to accessibility
We aim to align this website with the Web Content Accessibility Guidelines WCAG version 2.1, at the AA level. These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, hearing, cognitive, and motor impairments. Following these guidelines also improves usability for all visitors, whether they are using a mobile device, a desktop computer, a tablet, or assistive technology.
We regularly review the website to improve accessibility and to ensure that new content and features continue to meet our accessibility goals for Storage Mile End users.
Measures we have taken
To support accessibility on the Storage Mile End website, we have implemented a range of technical and design measures. These are intended to make it easier for people to browse information about storage units, prices, and services in the Mile End area in an accessible way.
Measures include:
Using clear headings and logical page structure so that content is easy to navigate and understand.
Maintaining consistent navigation across pages so users can predict where to find information related to Storage Mile End services.
Using readable font sizes and adequate spacing to support users with visual or cognitive difficulties.
Ensuring sufficient colour contrast between text and background so that content is readable for users with low vision or colour blindness.
Avoiding reliance on colour alone to convey important information.
Screen-reader support
The Storage Mile End website is designed to work with modern screen-reading software. We use descriptive page titles, clear headings, and meaningful text for images where appropriate so that screen-reader users can understand our content about storage options and facilities in Mile End.
We also aim to ensure that interactive elements are labelled clearly so that screen-reader users can identify buttons, menus, and form fields. Our goal is for all essential information to be accessible via speech output or braille displays.
Keyboard navigation
All key functions on the Storage Mile End website should be available using a keyboard alone, without the need for a mouse or trackpad. This is important for users with mobility impairments, as well as those who prefer keyboard navigation.
We aim to:
Provide a clear, visible focus state for interactive elements so users can see which item is currently selected.
Allow logical tabbing order through menus, links, and forms.
Avoid using keyboard traps that prevent users from leaving an element.
If you experience any difficulty using the site with a keyboard, we encourage you to contact us so we can investigate and resolve the issue.
Compatibility and limitations
We aim to ensure that the Storage Mile End website works well in current, mainstream browsers and on common devices used in the accessible Storage Mile End area. While we make every effort to ensure broad compatibility, there may be occasional issues with older browsers or very small screens. We are continually working to improve performance and accessibility across different platforms.
Ongoing improvements
Accessibility is an ongoing process. We regularly review content, design, and technical features on the Storage Mile End website to identify areas for improvement. When we introduce new pages or tools, we aim to design and develop them in line with WCAG 2.1 AA requirements from the outset.
Feedback and accessibility requests
We welcome feedback on the accessibility of the Storage Mile End website. If you find any part of the site difficult to use, encounter barriers when looking for information, or need content in an alternative format, please get in touch with us and provide as much detail as possible about the problem you experienced and the technology you were using.
You can contact us by using the contact form on our website or by writing to our registered address. We will review your request, consider reasonable adjustments, and aim to respond within a reasonable time frame. Your feedback helps us to improve accessibility for everyone seeking storage solutions in Mile End.

